Don will be holding 2 great lectures at the 2015 RVDA Convention, Habits and Practices of the Exceptional Service Advisor & Structure your Service Department to be Profitable. Below are brief summations of what the lectures will include. Please feel free to contact Don Tipton if you have any questions or would like more information.
Structure your Service Department to be Profitable
The “real” inventory the Service Department has to sell will be uncovered and I will explain just how important this inventory is every day. How to set a profit objective and what it takes to actually hit it. Once the objective has been set, I will outline how many Technicians and Service Advisors are required to staff it properly.